Frequently asked
question

While a nurse provides essential clinical care, a Health Manager at Saaya Care coordinates all aspects of a senior's health management. They ensure that every care component—from medication and nutrition to regular health check-ups—is integrated and aligned with the individual's overall health plan. Health Managers also handle all communications, updating family members and managing any issues that arise, offering a comprehensive care solution beyond basic nursing.

Resistance to change is common among seniors. At Saaya Care, we address this by introducing gradual changes through engaging and easy-to-adopt methods. For instance, our tailored nutrition plans come with meal scoring to motivate dietary adjustments, while gamification techniques in our weekly reports create a fun challenge among peers. Additionally, keeping family members informed helps apply gentle pressure that encourages participation. Our approach is designed to ease seniors into new routines without overwhelming them.

Nurses sourced by Saaya Care are not only certified but also receive specific training to align with our high standards. Each nurse is thoroughly briefed by the Health Manager about the patient's conditions, relevant technology, data entry, and standard operating procedures for managing issues. This integrated approach ensures a higher level of personalized care, with Health Managers serving as the single point of contact (SPOC) for any health challenge.

Saaya Care guarantees prompt access to healthcare consultations, typically within 4-6 hours of request. We pre-arrange the sharing of medical data (with permission) to improve treatment outcomes and take insurance coverage into account when selecting suitable healthcare providers, ensuring both efficiency and effectiveness in medical care.

Our network includes leading hospitals and independent practices known for their quality of care and expertise. We partner only with recognized healthcare providers to ensure our clients receive the best possible treatment and support.

The subscription primarily covers the coordination of care and initial consultations. Charges from medical partners and other service providers are billed separately, depending on the selected plans and arising health challenges. However, Saaya Care facilitates the financial process, covering initial consultation fees provided they are reimbursed within 7 days. We ensure seamless payment processes and efficient healthcare delivery.

The Health Manager acts as a one-stop SPOC for all health-related needs. They create and coordinate personalized care plans, maintain regular communication with family members (weekly) and clients (twice weekly), and are available on-call and via text for any immediate needs. Their role is crucial in managing the continuum of care and ensuring all health interventions are seamlessly integrated.

Protecting our clients’ health information is paramount. We comply with all applicable privacy laws and employ advanced security measures to safeguard personal and medical data. Access to this information is strictly controlled and only shared with authorized personnel and healthcare providers as needed for treatment.'

We focus on individuals aged 55 and older because this is a pivotal time in health management when proactive care can significantly enhance quality of life. As we age, our health needs become more complex, requiring more dedicated and specialized attention to ensure healthspan matches lifespan. By concentrating on this age group, Saaya Care aims to provide targeted solutions that prevent health issues, maintain wellness, and support active aging, effectively addressing the unique challenges that arise during these years.

Yes, absolutely! Saaya Care encourages individuals within this age group to take proactive steps in managing their health. Our services are designed to empower you to maintain independence and thrive. With Saaya Care, you gain access to comprehensive health management services, including personalized care plans that fit your specific health needs. We provide the tools and support necessary to manage your health effectively, ensuring you live not just longer, but better.